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7 DIY Fixes for Windows 7 Update Not Downloading Issue If you're seeing the error code 80072EFE when trying to update Windows 7, don't worry. Here are some troubleshooting steps to help fix the problem.

3 min read
Windows 7 Update

Windows 7 Update

If you are a Windows 7 user, you may have encountered the frustrating error code 80072EFE when trying to update your system. This error can occur for a variety of reasons and can prevent you from installing important updates and security patches. In this article, we will discuss the possible causes of this error and provide solutions to help you fix it.

What is Windows 7 Update Error 80072EFE?

Windows 7 Update Error 80072EFE is a common error that occurs when trying to update your Windows 7 operating system. It is typically accompanied by the message “Windows could not search for new updates. An error occurred while checking for new updates for your computer.” This error can occur due to a variety of reasons, including network connectivity issues, corrupted system files, or conflicts with third-party software.

Check Your Network Connectivity

Windows update errorby Microsoft 365 (

The first step in troubleshooting this error is to check your network connectivity. Make sure that your internet connection is stable and that you are not experiencing any network outages. You can also try resetting your router or modem to see if that resolves the issue. If you are using a VPN, try disconnecting from it and then attempting to update again.

Run Windows Update Troubleshooter

Windows 7 has a built-in troubleshooter that can help identify and fix common update errors. To access it, go to Control Panel > Troubleshooting > System and Security > Windows Update. Follow the prompts to run the troubleshooter and see if it can resolve the error for you.

Disable Third-Party Antivirus and Firewall

Sometimes, third-party antivirus and firewall software can interfere with Windows updates and cause error 80072EFE. Try temporarily disabling these programs and then attempting to update again. If the error is resolved, you may need to add an exception for Windows Update in your antivirus and firewall settings.

Clear Windows Update Cache

Windows update cacheby Andrew M (

A corrupted Windows Update cache can also cause error 80072EFE. To clear the cache, follow these steps:

  1. Open the Command Prompt as an administrator.
  2. Type “net stop wuauserv” and press Enter.
  3. Type “net stop cryptSvc” and press Enter.
  4. Type “net stop bits” and press Enter.
  5. Type “net stop msiserver” and press Enter.
  6. Type “ren C:\Windows\SoftwareDistribution SoftwareDistribution.old” and press Enter.
  7. Type “ren C:\Windows\System32\catroot2 catroot2.old” and press Enter.
  8. Type “net start wuauserv” and press Enter.
  9. Type “net start cryptSvc” and press Enter.
  10. Type “net start bits” and press Enter.
  11. Type “net start msiserver” and press Enter.
  12. Close the Command Prompt and try updating again.

Perform a System Restore

If none of the above solutions work, you may need to perform a system restore to a point before the error started occurring. This will revert your system back to a previous state and may resolve any underlying issues causing the error.


Windows 7 Update Error 80072EFE can be a frustrating issue, but with these troubleshooting steps, you should be able to resolve it and continue updating your system. If you continue to experience this error, it may be a sign of a larger issue with your system, and you may need to seek professional help. Have you encountered this error before? Let us know in the comments.

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